I am not able to use my card at a POS (point of sale), what do I do?

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Check your balance, if the balance is less than the transaction amount and fees, top-up your card. Additionally, you may want to check the restrictions on the card. In line with the introducing of Strong Customer Authentication, you will only be able to make 5 contactless transactions in a row. The 6th transaction will require a PIN number and thereafter the next 5 transactions can be contactless.

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